Our Services:

applying regenerative business practices

TROUBLESHOOTING AND DIAGNOSIS

We identify, analyse and diagnose problems or issues by pinpointing the specific areas that require attention or improvement.

Previous experience includes:

  • Reviewing the effectiveness of risk governance, culture and accountability practices for a range of clients including major insurers, mutual banks, mortgage broker, education institutions and others. 

  • Conducting an independent root cause analysis for a major bank that had received a large number of customer complaints for certain products.

  • Reviewing a remediation plan for a bank to determine compliance with the regulatory standards and to determine if the plan adequately addressed the root cause of the problem.  

  • Conducting an independent review of the risk culture of a mutual bank to determine if the assessment methodology and findings were robust and effective to inform the board on the risk culture of the organisation. 

DESIGN AND DELIVERY

We design and provide delivery support on risk and regulatory initiatives. 

Previous experience includes:

  • Designing a Risk Transformation Strategy, including developing a roadmap to embed ‘sustainability by design’ into the program delivery strategy.

  • Conducting an independent review on the effectiveness of governance practices, including developing a series of climate risk governance options for a state government department.

  • Designing and delivering a remediation compensation scheme for a large property developer.  

  • Designing and delivering a fee for no service remediation for a large Superannuation fund.

  • Reviewing the evidence surrounding an incident for a payments company and consulted with key stakeholders in the organisation to develop a remediation plan for board signoff.

FACILITATION

We design and facilitate meetings, workshops and offsites in a way that is deeply engaging, inclusive and is outcome orientated. 

Previous experience includes:

  • Facilitating a board risk culture strategy workshop and training session for a mutual bank.

  • Facilitating an independent root cause analysis workshop for a range of clients including for a major bank and a superannuation fund.

  • Designing and delivering strategy and team building workshops for risk management teams including for a major bank and a consulting firm.